Often, after someone experiences an injury or property damage due to an accident, you will hear the words “this is what insurance is for.” People pay insurance premiums for their homes, vehicles, health and disability and, in turn, expect to be covered when an accident or incident occurs that could potentially cause financial ruin. We all like to assume that the insurance company will put our best interests above their financial profit. Unfortunately for many people, the peace of mind that they believe their monthly premiums afford them can be taken away by an insurance company that does not act to protect their interests.
Florida has adopted special laws to make sure insurance companies treat Florida residents fairly when handling claims. Florida has an “unfair claim settlement practice” statute setting forth the duties of insurers. Violations of these duties are frequently called “bad faith” claims.